Emily describes her role as the Small Business Advocate for the Consumer Assistance Program (CAP) as the bridge between the VT Attorney General’s Office and the Vermont business owner community. She assists with mediating complaints, scam reporting, navigating state government and any other consumer-related issues. She explains how business owners can educate themselves as the number one method of prevention. Emily also reviews protocols for dual authentication that you can put in place to avoid losing money to scam activity. She acknowledges that small businesses are what run Vermont and its economy and wants each of our listeners to know she is here for you. Emily genuinely encourages you to reach out to her for assistance with any problem.
